At Helena Shop, we understand that the joy of discovering your perfect wardrobe pieces should only be matched by the convenience of receiving them. Our delivery options are designed with our global community of style-conscious women in mind, ensuring your purchases arrive with the same care and attention we put into selecting every item in our collections.

Shipping That Matches Your Lifestyle

Standard Shipping: Quick & Reliable

For those moments when you need your new favorite pieces sooner, choose our Standard Shipping option:

  • Carriers: DHL or FedEx for premium service
  • Delivery Time: 10-15 days after dispatch
  • Flat Rate: $12.95 USD worldwide

Perfect for when you’ve found that must-have dress for an upcoming event or need fresh workwear essentials quickly.

Free Shipping: Budget-Friendly Convenience

When you’re building your versatile wardrobe with multiple pieces, enjoy our Free Shipping option:

  • Carrier: EMS for reliable delivery
  • Delivery Time: 15-25 days after dispatch
  • Minimum Order: $50 USD (after discounts)

Ideal for seasonal wardrobe refreshes or when you’re mixing and matching our timeless pieces.

Order Processing

All orders are processed within 1-2 business days from our Washington, DC headquarters. During peak seasons or promotions, please allow up to 3 business days for processing.

Note: We currently cannot ship to certain remote areas and parts of Asia. You’ll be notified immediately if your location affects delivery.

Tracking Your Style Journey

Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your package’s journey to your doorstep. Our customer care team is always available at [email protected] if you have any questions about your delivery.

Easy Returns Because Confidence Matters

We want you to love every Helena Shop piece as much as we do. If anything doesn’t meet your expectations, you may return it within 15 days of receipt for a full refund or exchange. Return shipping costs are the responsibility of the customer unless the item is faulty.

Payment Options for Global Shoppers

To make your shopping experience seamless, we accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

At Helena Shop, we’re committed to bringing you fashion that moves with your life—from our design studio to your doorstep. Whether you’re refreshing your workwear collection or finding that perfect weekend romper, our delivery options ensure your style arrives right when you need it.

Happy shopping, and we can’t wait to see how you style your Helena pieces!

The Helena Shop Team
www.helenawardrobe.com